Extended:
- New Brunswick
- Newfoundland and Labrador
- Nova Scotia
- Prince Edward Island
- Manitoba
- Saskatchewan
- Alberta
- British Columbia
Territories:
- Northwest Territories
- Nunavut
- Yukon
Please call for quote 1-905-271-6770
Midsize items
Certain items are considered midsize and different rates will apply. Items that are considered large will be described in the product description
Note: Our store uses Shopify's checkout system, which means you'll only be charged for one shipping cost when you purchase multiple midsize items. However, there may be additional shipping costs for orders with multiple items, when the actual cost of shipping makes it too prohibitive.
Shipping Charges (includes Packaging & Insurance)
Standard:
$27.50
Extended:
- Newfoundland and Labrador
- Nova Scotia
- New Brunswick
- Prince Edward Island
- Manitoba
- Saskatchewan
- Alberta
- British Columbia
$37.50
Large items
Certain items are considered large and different rates will apply. Items that are considered large will be described in the product description.
Note: Our store uses Shopify's checkout system, which means you'll only be charged for one shipping cost when you purchase multiple large items. However, there may be additional shipping costs for orders with multiple items, when the actual cost of shipping makes it too prohibitive.
Shipping Charges (includes Packaging & Insurance)
Standard:
$40.00
Extended:
- Newfoundland and Labrador
- Nova Scotia
- New Brunswick
- Prince Edward Island
- Manitoba
- Saskatchewan
- Alberta
- British Columbia
$60.00
Heavy items
Certain items are considered heavy and different rates will apply. Items that are considered large will be described in the product description
Note: Our store uses Shopify's checkout system, which means you'll only be charged for one shipping cost when you purchase multiple heavy items. However, there may be additional shipping costs for orders with multiple items, when the actual cost of shipping makes it too prohibitive.
Shipping Charges (includes Packaging & Insurance)
Standard:
$80.00
Extended:
- Newfoundland and Labrador
- Nova Scotia
- New Brunswick
- Prince Edward Island
- Manitoba
- Saskatchewan
- Alberta
- British Columbia
$100.00
Additional Information:
Home Essentials Outlet maintains a large inventory of product in order to reduce shipping times.
Orders consisting of in-stock items range from 2-12 business days to reach a customer. Customers will be contacted if a purchased item is not in-stock or if there is reasoning to believe that the item cannot be delivered within the above specified time frame.
Special provisions may apply to shipments to remote areas like the Yukon, NWT, Nunavik and other rural or hard to reach areas, these provisions may require additional shipping charges.
For small packages, Home Essentials Outlet ship via couriers such as Purolator or Canada Post.
Larger items are shipped via a Freight Forwarder. Home Essentials Outlet reserves the right to select which freight way carries your shipment. Home Essentials Outlet does not, however, control the shipping companies (freight or courier). Once a shipment is in the hands of the delivery company, Home Essentials Outlet cannot change shipping addresses or make a delivery happen on a certain day or a specified time, and can only approximate delivery times as we only have the information the delivery company makes available to us. Please understand that our staff would love to have more direct control over shipments so that we could ensure an amazing customer service experience every time.
All freight shipments, unless specifically denoted, are curb-side shipments. All larger shipments, shipped via freight carrier, will require a signature at the time of delivery. If you authorize the shipping company to leave the delivery without a signature, HomeEssentialsOutlet.com cannot be held responsible for damages or loss that may occur during delivery.
Remote, rural or hard-to-reach areas, larger/heavier, or multiple boxes, may incur additional shipping fees. We always do our best to ensure that any additional charges are as fair as possible. If this is the case with your order, a Customer Service representative will contact you promptly to notify you of any additional charges and at that time you will have the option to pay the additional charges or cancel the order.
It is the customer’s responsibility to inform us of any problems with delivery at the time of purchase. HomeEssentialsOutlet.com is not responsible for shipping costs on merchandise not delivered due to a shipping companies inability to deliver to a particular location. Certain circumstances may include but are not limited to: narrow or winding roads, dirt or gravel roads, and vacant establishments. In-home delivery is neither implied nor offered without additional charge, and is not necessarily available even if the customer is willing to pay more for it.
If an item is shipped and returned because it is not deliverable due to an incorrect address, the customer will be responsible for shipping both ways. Orders for larger items that must ship freight require the shipping company to contact the customer prior to delivery. If the product is returned because the freight company could not reach the customer, this will be considered a return, and the order will be subject to our regular return policies.
Home essentials reserves the right to cancel an order when shipping cost is prohibitive.
A tracking number will be emailed to you on the day your order leaves our facility.
Sales Tax
- 5% GST in Alberta, British Columbia, Manitoba, Northwest Territories, Nunavut, Quebec, Saskatchewan, and Yukon
- 13% HST in Ontario
- 15% HST in New Brunswick, Newfoundland and Labrador, Nova Scotia, and Prince Edward Island
Delivery Inspection
Over 98% of deliveries arrive at our customers location without any damage and are signed for without incident.
For your protection, we ask that you please inspect the packaging and the contents carefully.
You have 3 business days to call us at 905-271-6770 to report any damage.
If you authorize the delivery company to leave your order without a signature, HomeEssentialsClearance.com cannot be held liable for any damages or missing pieces.
Leaving a note is the same as signing for your products in good condition.
If you Notice Exterior Damage:
Open the box and inspect for concealed damage before signing the delivery receipt.
If you notice external damage and the delivery driver will not allow you inspect the inside of the package or the driver will not let you note “damaged” on the delivery receipt, call us immediately at 905-271-6770.
If you are unable to reach us, you should refuse the shipment. Doing this will not invalidate your order and we will still work diligently to get your order to you in good condition as quickly as possible.
Note any damages to the packaging or products on the delivery receipt by specifically writing the word “Damaged” before signing.
By signing your delivery receipt without documenting any damages legally means that you have accepted the freight in good condition.
If there is no visible external damage, please sign for your freight.
